Policy

PRIVACY POLICY

Crisis Center North (herein “CCN”) respects the privacy of our clients, donors, and visitors to our site. This Privacy Policy explains why we collect particular information and how we will protect your personal privacy within our website. The following discloses our information gathering and dissemination practices for the website located at the URL safeaustin.org.

In order to fully understand your rights we encourage you to read this Privacy Policy. CCN reserves the right at any time and without notice to change this Privacy Policy simply by posting such changes on our site. Any such change will be effective immediately upon posting. Because we want to demonstrate our commitment to your privacy, this Privacy Policy notifies you of:  What personally identifiable information of yours is collected through the site; Who collects such information; How such information is used; With whom your information may be shared; What choices you have regarding collection, use and distribution of your information; What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control; and, How you can correct any inaccuracies in your information.

Questions regarding this statement should be directed to the Leadership Team of CCN. Please reference this Privacy Policy in your subject line.

Donor Privacy
CCN ensures the privacy of all donors both online and offline. We do not sell or share any personal donor information with any outside organizations; this includes credit card numbers, phone numbers, email addresses, physical addresses and all other forms of contact and payment information.

CCN maintains personal information in a database for internal reasons such as thanking donors, record-keeping and to inform donors of organizational news, fundraising, and events. The database used to store personal information is secure and access is restricted to only those employees who need the information for processing donations.

Email Address
Our registration forms require users to give us contact information that may include name, email address, interests, and similar information. We do not sell, trade, or share your email address or other information with any other organization or person. We do not request or store sensitive information from our visitors, such as credit card or social security numbers.

Internet Protocol Address
We collect an IP address from all visitors to our site. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our site, analyze trends, track users’ movement, gather broad demographic information for aggregate use in order for us to improve the site, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.

Use of Cookies
Our site may use cookies to enhance your experience while using our site. Cookies are pieces of information that some websites transfer to the computer that is browsing that website and are used for record-keeping purposes at many websites. Use of cookies makes web-surfing easier by performing certain functions such as saving your passwords, your personal preferences regarding your use of the particular website and to make sure you do not see the same ad repeatedly. Many consider the use of cookies to be an industry standard. Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our site will not function properly when you view them.

Security
All information provided to CCN is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect account information by placing it on a secure portion of our site that is only accessible by certain qualified employees of CCN. Unfortunately, however, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.

Email Addresses You Enter
Email addresses that a user enters on the Give Help and Contact pages are protected.

Other Web Sites
Our site contains links to other websites. Please note that when you click on one of these links, you are entering another website for which CCN has no responsibility. We encourage you to read the privacy statements on all such sites as their policies may be different than ours.

Updating Information and Unsubscribing from Email/Mailing Lists
You may update your name and contact information at any time. To be removed from Email/Mailing lists, please contact CCN at (412) 364-5556.

Contacting the Web Site
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, you can contact CCN at (412) 364-5556.

COMPLIANCE WITH TITLE IX

Title IX of the Educational Amendments of 1972 states that, “No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving federal financial assistance.  Title IX’s sex discrimination prohibition extends to claims of discrimination based on gender identity or failure to conform to stereotypical notions of masculinity or femininity.

The Board and Management Staff of CCN strongly disapprove of any form of sexual harassment in the workplace or during off-site presentations, including the acts of non-CCN employees.  All CCN staff and volunteers have an affirmative responsibility to discourage and eliminate conduct inconsistent with this policy.  Specific concerns or complaints regarding sexual harassment should be brought to the attention of the Title IX Coordinator, CCN’s Executive Director.  Procedures for resolving sexual discrimination or harassment complaints are cited below.  All complaints will be investigated thoroughly and disciplinary action will promptly be taken against any employee, volunteer, or other party, found to have engaged in unlawful sexual discrimination or harassment.

Notification of Title IX protections will be published in CCN’s newsletter and distributed to participants and employees by letter or memo, as well as being prominently posted at the CCN office. All other publications, such as brochures and newsletters will contain similar notices.  CCN will notify the public by publishing our nondiscrimination policy on our website, Facebook pages and any other documents and publications that are distributed to the public.  The notification will be widely disseminated on a regular basis and easily understood.

Non-Retaliation, Intimidation and Coercion

Retaliation by, for, or against any participant (complainant, respondent, or witness) is expressly prohibited.  CCN also prohibits any kind of retaliatory acts against individuals seeking redress under these applicable procedures or serving as a witness in a subsequent investigation dealing with sexual harassment or gender discrimination. Such retaliatory conduct will be subject to disciplinary action by CCN.  Any person who thinks he / she has been the victim of retaliation should contact the Title IX Coordinator immediately.

Procedures:

  1. File Complaint -The complainant (employee, client, or volunteer) may submit a gender discrimination or sexual misconduct violation to CCN Title IX Coordinator (Executive Director). A completed written complaint form (see attached) should be provided to the Coordinator describing the incident(s).
  2. Investigation of Complaint – The Title IX Coordinator will investigate the allegation based on review of factual evidence, including any relevant documents, interviews with the complainant, the alleged violator, and any witnesses. The investigation should be completed within 30 days.
  3. Findings – The Title IX Coordinator will make a determination whether or not a conduct violation has occurred in a written report that includes the factual findings of the investigation, and cites evidence provided by the complainant, respondent and witnesses (if any).  If a violation is substantiated, the Coordinator will specify the appropriate disciplinary action to be taken against the offender. These actions may include voluntary training / counseling, development of a remediation plan, or formal discipline in accordance with CCN’s personnel policies and procedures.
  4. Appeals – Within 10 days of the Title IX Coordinator’s decision, either the complainant or violator may file an appeal to CCN’s Board of Directors.  Appeals must be based on three criteria: a) There was an error in the investigation; b) New evidence or relevant material not available at the time of the investigation has become available; or, c) The proposed sanction fails to consider relevant evidence or information. If the CCN Board of Directors upholds the decision of the Title IX Coordinator, the matter will be considered final and binding upon all.
  5. Outcome – The complainant and respondent will be notified of the outcome via email and certified mail. The Title IX Coordinator and CCN Board of Directors will act to: remedy the effects of the violation on the complainant; enforce prescribed outcomes on the violator, and; reassess the agency’s “duty to warn” based on the final ruling.
Download CCN Title IX Complainant Form

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